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20 November 2008 ­ iiNet (ASX:IIN) will vigorously defend the Federal Court action filed today by a
selection of film and television industry organisations alleging that iiNet has encouraged customers to
download films illegally.
iiNet’s Managing Director Michael Malone said iiNet does not in any way support or encourage breaches
of the law, including infringement of copyright.

“In reality, iiNet has been leading the industry in making content available legally through our Media
Lounge, including agreements with iTunes, ABC iView, the West Australian Symphony Orchestra,
Cruizin’, Macquarie Digital TV, NASA Television, Barclays Premier League football, Drift Racing 2007 and
classic highlights of golf’s four Majors,” Mr Malone said.
Mr Malone said iiNet had not breached any laws and had repeatedly passed on copyright holders’
complaints to law enforcement agencies for investigation.

He said iiNet had advised the Australian Federation Against Copyright Theft (AFACT) that their
complaints had been forwarded to law enforcement agencies and that they should follow the matter up
with them.

iiNet’s Customer Relations Agreement clearly spells out that customers must comply with the law and
that our service must not be used “to commit an offence or to infringe another person’s rights”.

“iiNet cannot disconnect a customer’s phone line based on an allegation. The alleged offence needs to
be pursued by the police and proven in courts. iiNet would then be able to disconnect the service as it
had been proven that the customer had breached our Customer Relations Agreement,” Mr Malone said.